Privacy policy.

Privacy Policy for The Vitamin Bar Ltd

Last Updated: 01/10/2024

At The Vitamin Bar Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.thevitaminbar.co.uk or engage with us in relation to our products and services.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, postal address, phone number, payment information, etc.

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Usage Data: Information about how you use our website, products, and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

  • To process and deliver your orders, including managing payments, fees, and charges.

  • To manage your account, including responding to your inquiries.

  • To communicate with you and provide customer support.

  • To notify you about changes to our services or terms.

  • To provide you with information about other goods and services that we offer.

  • To comply with legal obligations.

3. Legal Basis for Processing Your Information

We rely on several legal bases to process your personal information, including:

  • Consent (where you have provided consent to us processing your personal data).

  • Performance of a contract (when we need to perform a contract with you).

  • Legitimate interests (where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests).

4. Sharing Your Information

We may share your personal information with:

  • Service providers who assist us in our business operations, such as payment processors, IT service providers, and delivery partners.

  • Professional advisers, including lawyers, bankers, auditors, and insurers.

  • Regulatory authorities and law enforcement agencies as required by law.

5. International Transfers

We may share your personal information within The Vitamin Bar Ltd. This may involve transferring your data outside the UK. If we do, we will ensure a similar level of protection is afforded to it by implementing appropriate safeguards.

6. Data Security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way.

7. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

8. Your Rights

Under the UK GDPR, you have several rights regarding your personal data, including:

  • The right to access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

If you wish to exercise any of these rights, please contact us using the contact details provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we may make to our Privacy Policy in the future will be posted on this page. Please check back frequently to see any updates or changes.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

The Vitamin Bar Ltd
hello@thevitaminbar.co.uk